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    desk and computer icon  Business Administration Systems  

    The Santa Ana Unified School District uses Oracle's enterprise resource planning software and business intelligence systems to collect, store, manage, and interpret data from many of its business activities including service planning, budget management, procurement, distribution, accounting, and human resources.  Our administrative and business services use an integrated suite of applications provided by Oracle that allow for a unified view of our core processes in real time.  We use common databases maintained by our expert database management administrators to track resources and the status of business commitments (e.g. purchase orders, payroll, etc.).  Click here to learn more...

    envelope icon   Email & Calendaring

    The district currently uses Microsoft O365 for its email system.  All administrators, teachers and district staff have email accounts.  Additionally, the district has deployed Gmail email accounts for students through our protected G-Suite. The system provides a simplified approach to high availability and disaster recovery.  Click here to learn more...

     Google icon      Google Workspace (Formerly G-Suite)

    Google Workspace, formerly known as G-Suite, is a core suite of productivity applications that Google offers to schools and educational institutions. These communication and collaboration apps include Gmail, Calendar, Drive, Docs and Sites, and a Google Workspace account unlocks access to dozens of other collaborative tools supported by Google. All of these applications exists completely online (or in the Cloud), meaning that all creations can be accessed from any device with an Internet connection. Since 2010, Santa Ana Unified School District adopted Google Workspace of tools for use across theeducational environment.  Click here to learn more...

     Help Desk  Help Desk

    The Help Desk's role is to ensure proper technical operation so that staff can accomplish educational and business tasks. This includes receiving, prioritizing, documenting, and actively resolving staff help requests. Problem resolution involves the use of diagnostic and use of help request tracking tool ServiceDesk Plus, as well as supporting staff in-person with hands-on help at the District Office.

    lock icon       Information Security

    The Santa Ana Unified School District takes electronic security very seriously.  As a public education agency, the district works in context of highly scrutinous regulations including the Children's Internet Protection Act (CIPA), the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), the Student Online Personal Information Protection Act (SOPIPA).and many other federal, state, and local laws.   Our Network Services and Operations Unit defends information from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording, or destruction.  Click here to learn more...

    computer screen icon      Integration Services

    This unit is responsible for providing leadership in the planning, development, implementation, and administration of technological programs to support instructional services across the district including education computing systems, technical support services, software/hardware acquisition, and system design/installation.. Additionally, the unit provides support for planning, assessment, and data collection of innovative projects. Click here to learn more...

    wireless icon  Network & Wireless Communication

    The Santa Ana Unified School District's provides 10 GB internet access to all schools. SAUSD currently supports over 70,000 devices, including computers, laptops, Chromebooks, iPads and other tablet devices used by students at schools (not including BYOD devices connected to the Internet).  Click here to learn more...

    clock and folder icon Project Management & Development

    Unlike most school districts, Santa Ana Unified houses a project management and development office (often known as the PMO).  The office consists of analysts and project managers dedicated to defining and maintaining standards for project management within the organization.  These employees strive to standardize and introduce economies of repetition in the execution of projects.   They govern the development and management of software driven initiatives for the department.  They monitor and report on active projects and portfolios. 

     database icon    Servers, Storage, & Backup

    Technology Innovation Services maintains a state-of-the-art data center.  Our climate-controlled center houses over 100 servers and storage network.  These server and storage systems run the district critical directory services, student information system, our business suites, and a diverse set of educational applications to meet the dynamic needs of a 21st century learning environment.  Our disaster recovery planning ensures our most critical systems have multiple levels of back-ups onsite as well as multiple geographic locations offsite.

     computer screen icon     Student Information Systems 

    Santa Ana Unified School District uses the Aeries student information system (SIS) by Eagle Software.  The system offers a comprehensive solution that incorporates multiple technologies to meet the divers and ever-changing needs of our educators.  The Aeries SIS provides our professionals with a robust tool which allows complete and immediate access to student information.  It gives our teachers, administrators, parents, and students controlled access to student information via a Web browser interface.  Aeries is implemented centrally at our district office using a SQL database.  Click here to learn more...

    computer icon     Technology Support

    The Information Technology Department provides technology support both in the school sites as well as in our central office depot.  Through the Help Desk, all staff members can submit requests for service.  The department will often resolve issues in the field during the same day the request has been placed.  For more advanced issues, requests are resolved within a three-day period.  Additionally, district staff can drop off their devices at the central office depot for immediate repair (in most cases).  If the issue cannot be repaired immediately, a ticket will be issued to the staff member and a call will be made to him or her when the device is repaired and ready for pick up.