• What to Do if  - Chromebook Frequently Crashes or Freezes

    If you think that just one tab is causing the issue, press Ctrl + Shift + R to hard refresh the page. If the problem returns, enter Chrome's menu by clicking the three vertical dots in the upper right-hand corner, then navigate to More Tools > Task Manager, select the tab causing problems, and click on End Process.

    chrome task manager

     

    On the other hand, if your Chromebook always crashes or freezes, and it doesn't seem to be caused by one particular web page, the first thing you should do is turn the device off and on again.